Data retrieval problem

deanldavis475

Senior Member

Join Date: Feb 2006

Posts: 235
#1

Data retrieval problem

06-18-2012, 01:00 PM

I have CQG data via AMP Trading. I am running version 7.0.1000.10. This morning I had the charts open but was not connected to CQG. When I reconnected I am missing much of the data for the 2 or so hours I was off line. I have tried Reload all historical data and the message loading data appears on the face of the chart but never stops (25 Min ). I have closed NT and restarted twice with no change. Any suggestions??
Thanks
Dean
Tags: None
NinjaTrader_JC

NinjaTrader Customer Service

Join Date: Mar 2012

Posts: 2611
#2

06-18-2012, 01:41 PM

Hello deanldavis475,

Thanks for the note. I am happy to help.

This may be due to corrupt cache data.

To remove historical and cache data please follow the steps below:

1. Close NinjaTrader
2. Go to (My) Documents -> NinjaTrader 7 -> db
3. Right click on the folder cache and select delete.
4. Open NinjaTrader
5. Connect to data provider
6. Reload chart data

Happy to be of further assistance.

JCNinjaTrader Customer Service
Comment

Topics	Statistics	Last Post
Get PrioDayOHLC (Red One) and print it on RTH chart by cmtjoancolmenero Started by cmtjoancolmenero, Yesterday, 03:58 PM	4 responses 23 views 0 likes	Last Post by NinjaTrader_ChelseaB Today, 08:19 AM
Why there are too many variables to set in strategy settings? Can it be simplified? by Brevo Started by Brevo, Today, 01:45 AM	1 response 14 views 0 likes	Last Post by NinjaTrader_ChelseaB Today, 08:14 AM
Sharing Chart by rjbtrade1 Started by rjbtrade1, 11-30-2023, 04:38 PM	2 responses 73 views 0 likes	Last Post by DavidHP Today, 08:12 AM
Call ATM in Strategy - working (simple) example needed by suroot Started by suroot, 04-10-2017, 02:18 AM	5 responses 3,021 views 0 likes	Last Post by NinjaTrader_Gaby Today, 08:11 AM
draw dynamic text by Stanfillirenfro Started by Stanfillirenfro, Today, 07:23 AM	1 response 7 views 0 likes	Last Post by NinjaTrader_Gaby Today, 07:37 AM

Announcement