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Problem with opening chart with data feed from interactive brokers

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    Problem with opening chart with data feed from interactive brokers

    Hi,
    I have problem with opening a live chart (data feed is from Interactive Brokers) I receive data to TWS without any problems. I also folowed the instruction in NT support "NinjaTrader Connection Guide for Interactive Brokers"

    There is screenshot of messages when I try to open the chart. Can you please help me?

    Thank you very much for your help.
    Attached Files

    #2
    Hello djr.trad,
    Welcome to the forum and I am happy to assist you.

    Please reset the instruments and see if you can pull the data.

    To reset your instruments please: go to the Tools menu, select the Options menu item, select the Data tab, and then click on 'Reset Instruments'.

    Please let me know if I can assist you any further.
    Joydeep M.NinjaTrader Customer Service

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