Urgent! Connection problems...

[ranger111]

I´m running NT on a notebook with win7 64 bit and on a backup pc with win xp 32 bit.

No problems on the win7 notebook, but since today I can´t connect with my winxp backup pc. message:

login failed: the remote certificate is invalid according to the validation procedure.

or:

login failed: Unable to login (10001).

I uninstalled NT and reinstalled the newest version, still same problem. I also synced the time and tried connecting after checking "legacy API" (connection options), didn´t help.

any suggestions??

[NinjaTrader_Joydeep]

Hello ranger111,
Welcome to the forum and I am happy to assist you.
Can you please send the log and trace files to support[AT]ninjatrader[DOT]com

• You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
  
• The trace file will be named "trace.YYYYMMDD.txt"

• You will find the log file in the Documents > NinjaTrader 7 > Log folder.
  
• The log file will be named "log.YYYYMMDD.txt"

Please append Attn:Joydeep in the subject line of the email and please give a reference of this thread in the body of the email.

[ranger111]

ok, i´m an idiot. month on my pc clock was set to august. no more problems :-)

[NinjaTrader_Joydeep]

Hello ranger111,
Thanks for your note.

Please let me know if I can assist you any further.

[laredo78676]

connection prob

i can connect to market replay nt servers but am unable to login to broker feed after nt re -install(faulty nt script download from website)

The firewall i have set to allow inboard and outboard nt.

what am i forgetting?

[NinjaTrader_Joydeep]

Hello laredo78676,
Please send me your log and trace files for today so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Mail to Support.

Please reference the following ticket number in the body of the email:679761