Here's essentially what has transpired.
On January 9th I received email notice from eSignal about the impending changes and made the necessary adjustments to my eSignal subscription. Using eSignal charting and the symbol "YM H8" I get real time YM data no problem.
So on to NT. I first followed "instruction Set 2" on this page http://www.ninjatrader.com/webnew/EC...Migration.html
but I still have no real time YM data in an NT chart.
I really didn't want to get into the endless support loop that I'm in now so I just traded YM with IB's book trader for the time being hoping that someone else would have solved this issue...
Fast forward to 1/16/08. I search the forums and am sad to see that no one has mentioned anything like the issues I've been having with YM.
So I report the issue to NT tech support vi email. They suggested that I try "Instruction Set 1". I did and still have no real time YM data. The tech support person remotely logged in to my machine and I believe re-executed "Instruction Set 1" still no real time data.
I gave the tech support person my eSignal login information (at his request) for part of Thursday and all of Friday last week (1/17 and 1/18) so they could test. I get an email this morning stating that they tested with my eSignal account and couldn't get any real time YM data. Uh yeah, that's the problem that I reported... This seems to be going no where real fast.
Help! Someone... anyone...
Comment