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Grains tick charts strange after move to CME

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    Grains tick charts strange after move to CME

    Hi,

    after the weekend and the move of the grains contracts from CBOT to CME, my grains tick charts look really weird, also issues with minute charts.

    1. tick chart looks as if price had been divided w 100.

    2. 1m chart is just very compressed, but seems to show the correct price.

    Feed is Patsystems.

    See screen shots of 150 tick and 1m charts of Soybeans / ZS.

    Anybody knows how to fix this?

    Best,

    jaykay
    Attached Files

    #2
    Hi Jaykay,

    Thanks for bringing this to our attention. We will look into it later today and then get back to you.


    Vince
    VinceNinjaTrader Customer Service

    Comment


      #3
      Ok, great, look forward to your reply, thanks for now.

      Best,

      jaykay

      Comment


        #4
        My charts look the same today still. Did anyone find out something one this issue?

        Best,

        jaykay

        Comment


          #5
          Originally posted by jaykay View Post
          My charts look the same today still. Did anyone find out something one this issue?

          Best,

          jaykay
          Thank you for your post.

          I have looked into this and experienced similar results. However, the data for the past few days looked fine. If I scrolled back on the chart I received the same scrunched down data as you. Are you experiencing the same results?

          Can you please send me an email addressed to my attention to Support at NinjaTrader dot com?

          Comment


            #6
            Originally posted by NinjaTrader_Eamon View Post
            Thank you for your post.

            I have looked into this and experienced similar results. However, the data for the past few days looked fine. If I scrolled back on the chart I received the same scrunched down data as you. Are you experiencing the same results?

            Can you please send me an email addressed to my attention to Support at NinjaTrader dot com?
            Thanks Eamon, yes if I go back to last week, the chart looks fine, but the last couple of days both crunched and with the wrong price (at least with tick charts it is both). I'll send you an email.

            Best,

            jaykay

            Comment

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