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Unable to Place Order with Amp Futures

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    Unable to Place Order with Amp Futures

    Hi
    I am trying to place a simple one contract order via the Super DOM with Amp Futures. I get the following error message. "Invalid Commodity Affected Order: Sell 1 Market". Instrument I am attempting to trade is the YM 08-03 (Globex).

    any thoughts - I have sent a separate note to the broker.

    thx
    David

    #2
    Hi
    Just spoken to the broker. He states the order is still coming through as CBOT even though my instrument manager clearly states that it is set to Globex. Tried resetting the whole instrument list. No joy.
    Also now unable to see the moving prices on the SuperDom with the YM 03-08, but can with the YM ##-##. I am confused.

    thx
    DG

    Comment


      #3
      Hi David,

      Can you check if you have followed all the steps for the migration from the link below:
      http://www.ninjatrader.com/webnew/EC...Migration.html

      Please follow the instructions carefully since when a step is missed, no data will come in.



      Vince
      Vince B.NinjaTrader Customer Service

      Comment


        #4
        Thx for the note. No joy I am afraid !
        David

        Comment


          #5
          David,

          What was your phone number again? Can you please send it to support and refer to this post and someone will call you to remote assist you.



          Vince
          Vince B.NinjaTrader Customer Service

          Comment


            #6
            phone number sent to support via email
            DG

            Comment


              #7
              David,

              You should be contacted shortly.


              Vince
              Vince B.NinjaTrader Customer Service

              Comment

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