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    Charttrader problem

    Hi Support,

    I am using Ninja 6.5.0.6 with IB brokerage. When I placed a buy limit order using charttrader, it placed the buy limit order in IB. But after a few seconds the following error: "account write permission denied.Affected order:buy limit order".

    What is causing this? How can this be fixed.

    Thanks
    RK

    #2
    You likely are on a ZenFire demo account where you can't place orders. Please place your demo order on sim account.

    Comment


      #3
      Hi Dierk,

      I am using cash IB account. Not a zenfire account.

      It placed order and I could see it in my IB's TWS. And then after few seconds, gave this error.

      Thanks
      RK

      Comment


        #4
        Hmm ... you then would need to contact IB and ask for clarification.

        Comment


          #5
          Hi Dierk,

          I am on TWS 878.6.

          Do you know if its a stable version? Wanted to download the version recommended by Ninja, but couldn't find the download link for it on IB.


          Do you suggest to downgrade TWS? If you have the direct download link of a stable TWS, can you please post it.

          Thanks
          RK

          Comment


            #6
            We recommend TWS version here: http://www.ninjatrader.com/webnew/su...ivebrokers.htm

            Comment


              #7
              Thanks Dierk. Appreciate it. Will try this recommended version and see.

              Thanks
              RK

              Comment


                #8
                Hi Dierk,

                I downgraded to this TWS version and no longer see this problem.

                But I noticed a different problem now. When I place a buy limit order on charttrader, after it fills me, it doesn't show entry price on the chart.
                It only shows the target and the stop. This is with IB cash account. Happened to me like all day today. I am on Ninja 6.5.0.6

                It doesn't happen, when I test it in sim mode and I have my chart trader properties setup properly.

                Thanks
                RK

                Comment


                  #9
                  Miscellaneous Support

                  Hello RK,

                  Please repair your DB from the Control Center -> Tools -> Options -> Misc tab -> Repair DB.

                  Let me know if this works.

                  Comment


                    #10
                    Thanks Chris,

                    Why does it have anything to do with DB? Will repair DB affect any of historical trade data or historical data?

                    Will try it later tonight and see.

                    Thanks
                    RK

                    Comment


                      #11
                      Hello RK,

                      Repairing the database will correct any corrupt data in the database and thus will affect historical trade data if it is corrupted.
                      JasonNinjaTrader Customer Service

                      Comment


                        #12
                        Hi Support,

                        I did the the "Repair DB" and will test how it performs tomorrow in realtime trading.

                        But I still do not understand it. The problem is that, it is not showing entry price in "realtime" on the charttrader. It is showing only the target and stop arrows on the charttrader in realtime.

                        In the orders screen, everything looks fine though in realtime. But it doesn't show up on the charttrader screen. So, don't know where I got filled in realtime, when I enter like say at market price on the chartrader screen. I need to go to the "Order Screen" in the control center to get the information, as to where I got filled.

                        Thanks
                        RK

                        Comment


                          #13
                          Curious: this is for all instruments or just for particular ones? If the latter, which ones?

                          Comment


                            #14
                            Hi Dierk,

                            I noticed this on emini futures. I just upgraded to 6.5.0.7, I will test in realtime tomorrow and see if I have the same problem.

                            Thanks
                            RK

                            Comment


                              #15
                              Hi Support,

                              Just want to update you. I tested on 6.5.0.7 and it looks like it is working fine now.

                              Thanks
                              RK

                              Comment

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