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Login Failed Exception of Type Session Manager Instrument Metadata Not Available

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    Login Failed Exception of Type Session Manager Instrument Metadata Not Available

    I received the following error. What does this mean?

    Thanks.


    ninjatrader login failed exception of type CQG.Trader.DataAccess.SessionManager.InstrumentMet adataNotAvailableException was thrown

    #2
    Can you please email us from within NT via Help >> Mail to Support so we could review your diagnostic trace and logs files?

    Thanks much,
    BertrandNinjaTrader Customer Service

    Comment


      #3
      Have the same problem

      Today 22.08.2012 when trying to connect as usuall I have the following problem:

      Login failed: Exception of type
      "CQG.Trader.DataAccess.SessionManager.InstrumentMe tadataNotAv
      ailableException"

      Please help me. What to do? What does this mean?
      Last edited by Aleksander#2; 08-21-2012, 09:29 PM.

      Comment


        #4
        I have received a few reports of this regarding CQG demo accounts. AMP is currently looking into this further with CQG.

        Please try the connection again in a few minutes. If I receive any updates on this status, I will let you know.
        MatthewNinjaTrader Product Management

        Comment


          #5
          Originally posted by NinjaTrader_Matthew View Post
          I have received a few reports of this regarding CQG demo accounts. AMP is currently looking into this further with CQG.

          Please try the connection again in a few minutes. If I receive any updates on this status, I will let you know.
          You know, I kept trying to connect and at last it connected. So now it works. But still it is neccessary to know the reason of this error. I will be waiting for your reply.

          Comment

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