Help please.
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NinjaTrader
Cant Connect CGQ this morning (via AMP)
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Cant Connect CGQ this morning (via AMP)
Been trying to connect this morning, I keep getting the error message "Login failed: Unspecified Login Error".
Help please.Tags: None
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Have just connected fine to a zen-fire demo account. Maybe the CQG servers are down? Is there any way of checking this?
Thanks.
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Hello ScottieDog,
I could connect to CQG at my end.
Can you please send the log and trace files to support[AT]ninjatrader[DOT]com
- You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
- The trace file will be named "trace.YYYYMMDD.txt"
- You will find the log file in the Documents > NinjaTrader 7 > Log folder.
- The log file will be named "log.YYYYMMDD.txt"
Please append Attn:Joydeep in the subject line of the email and give a reference of this thread in the body of the email.
I look forward to assisting you further.JoydeepNinjaTrader Customer Service
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