Missing Date

[tbmuc]

Hello,

if using the Cross Hair Cursor, there is a "DD.08.YYYY" displayed instead of the correct calendar date in the x-axis. How can this being fixed?

Best Regards

Thomas

[NinjaTrader_Joydeep]

Hello Thomas,
Thanks for your post and I am happy to assist you.

To assist you further can you post a screenshot demonstrating the scenario.

Also please let me know the regional settings/time zone of your PC.

I look forward to assisting you further.

[tbmuc]

Hello Joydeep,

please find the screenshot at https://dl.dropbox.com/0/view/0vke2z...12_175004.jpeg

The time zone is UTC+1 (Germany) .

Best Regards

Thomas

[NinjaTrader_Joydeep]

Hello Thomas,
Thanks for the screenshot.
Can you tell what is the regional settings in you PC.

• Goto Start>Control Panel>Clock Language & Region
• Click on Change the date time or number format

http://support.microsoft.com/kb/307938

If your regional settings is set to US-en (see attached screenshot) then does a restart of NinjaTrader resolves the scenario. If you have any other settings then please let me know.

I look forward to assisting you further.

[tbmuc]

Hello Joydeep,

thanks for the hint. I changed the settings but the problem still occurs. The values in the Data Box pop-up are correct for both, the German and the US settings.

[NinjaTrader_Joydeep]

Hello Thomas,
Thanks for the information.

To assist you further may I know:

1. Are you receiving the scenario in all the bar or any in one particular bar.
2. Can you please send a screenshot of the chart properties dialog showing the "Date label format for daily bars".

• Right click on the chart
• In the context menu click on Properties...

Please upload the screenshot of the Chart Properties dialog.

I look forward to assisting you further.

[tbmuc]

The problem occurs on all bars.

[NinjaTrader_Joydeep]

Hello Thomas,
Thanks for the information.
Please change the "Date label format for daily bars" to dd.MM.yyyy from the chart properties dialog.

• Right click on the chart
• In the context menu click on Properties...
• In the Chart properties dialog set the field Date label format for daily bars to dd.MM.yyyy

Please let me know if I can assist you any further.

[tbmuc]

Hello Joydeep,

proplem solved. Thank you very much.

Best Regards

Thomas