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Unable to open trace file.......

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    #16
    Hello Yassine.Chetouani, and thank you for your question. For faster service, please begin a new thread instead of replying to a thread over a year old, even if you are experiencing something similar. Our tracking system sometimes does not notify us of replies to very old threads.

    I would like to see on your system exactly what the path to your NinjaTrader folder is. Can you run this test for me and post a picture of your results?

    • Press the Windows key (to the left of the space bar) and the letter r at the same time
    • Type

      cmd

      in the box that comes up and press enter
    • Type

      cd %UserProfile%

      in the window that comes up and press enter
    • Next, in the same window, type

      echo %CD%

      and press enter
    • Next, in the same window, type

      dir

      and press enter
    • Grow this window vertically so that it can show everything that you typed in

    To send a screenshot with Windows 7 or newer I would recommend using Window's Snipping Tool.
    Click here for instructions
    Alternatively to send a screenshot press Alt + PRINT SCREEN to take a screenshot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.
    Click here for detailed instruction
    Jessica P.NinjaTrader Customer Service

    Comment


      #17
      We understand your time is valuable, and that you may not be able to set aside time for this recommended test. You mentioned

      Please, I do not want to uninstall the platform from the scratch as some friends tried, due to the indicators I have and the history I downloaded
      This method of uninstalling and reinstalling will preserve your existing indicators and history between installations. Please let us know if there are any other ways we can help.



      • Use these instructions to back up your historical data to text files that can be imported in your new installation

        http://ninjatrader.com/support/helpG.../exporting.htm
      • Download a fresh copy of NinjaTrader 8 from ninjatrader.com
      • Close NinjaTrader 8
        • To ensure NinjaTrader is closed completely, please press the windows key (to the left of the space bar) and the letter r at the same time, and type in
          taskkill /f /im NinjaTrader.exe
          and press enter
      • Rename your (My) Documents\NinjaTrader 8\db\NinjaTrader.sdf file to something unique. I prefer names that include today's date
      • Rename your (My) Documents\NinjaTrader 8 folder to something else that is unique. I prefer names that include today's date.
      • Use the installer you downloaded to uninstall, and then reinstall, NinjaTrader 8
      • Copy these files and folders from your old, renamed (My) Documents\NinjaTrader 8 folder to your new folder. If asked to replace files, always select "yes"
        • Config.xml
        • UI.xml
        • workspaces
        • templates
        • all .dll files in bin\Custom except these :
          • NinjaTrader.Custom.dll
          • NinjaTrader.Vendor.dll
        • all .cs files in bin\Custom except these :
          • NinjaTrader.Custom.cs
          • NinjaTrader.Vendor.cs
          • AssemblyInfo.cs
        • any subfolder of bin\Custom that has a .cs file that does not start with an @ sign
      • Start NinjaTrader 8. You will receive some dialogs about Ninja being unable to start because it needed to recompile some dlls. OK out of these dialogs
      • Start NinjaTrader 8 once more
      • Use these instructions to import your historical data

        http://ninjatrader.com/support/helpG.../importing.htm
      Jessica P.NinjaTrader Customer Service

      Comment


        #18
        Originally posted by damo666 View Post
        Same thing just happened to me after a power failure while a strategy was running connected to IB simulated account
        Same here. I didn't expect a power failure to affect the system this much.
        ___________________________
        Marius
        Innovation Partner

        Comment


          #19
          Marius Titulescu, if the solutions in this thread do not resolve your issue, please send an email to PlatformSupport[AT]NinjaTrader[DOT]com so we may assist you directly.

          Include a brief description of what you're experiencing and a link to this forum thread.
          Patrick G.NinjaTrader Customer Service

          Comment

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