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NT 32 bit is giving me Runtime Error when I try to load

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    NT 32 bit is giving me Runtime Error when I try to load

    Hi:

    NT 32 bit is giving me Runtime Error when I try to load...

    NT 64 Bit is fine.

    NT 32 closed in a session abnormally when I was sharing my screen with Trading Technologies Remote Support. Then, when I go to reopen NT 32 bit it now gives me this error attached. Please let me know how to fix this.
    Attached Files

    #2
    Hello birdog,

    Could you send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Mail to Support.

    Please reference the following in the body of the email: ATTN: JC and put a link to this thread in there as well.

    Happy to be of further assistance.
    JCNinjaTrader Customer Service

    Comment


      #3
      JC...just emailed you log and trace files

      Comment


        #4
        Hello birdog,

        Thank you for your response.

        We will review these files and follow up with you by e-mail.

        Comment


          #5
          Hi guys...just emailed you back. Did you get my response?

          Comment


            #6
            Hello birdog,

            Thank you for your response.

            I will follow up with you via e-mail.

            Comment

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