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NT7 crash when changing to live mode

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    NT7 crash when changing to live mode

    Hi, i have a amp/cqg live account. have been using this account for a while without any issues. this morning when i logon to cqg, fire up my charts and when i switch to live account mode, the nt7 apps will crash.

    have tried new workspace, charts, reinstalled nt7, rebooted countless times but problem is there whenever i try to turn on live trading mode.

    pls advice how can I fix this ?

    thanks.

    #2
    nikko, sorry to hear - could you please contact us via Help >> Mail to Support so we could further review your diagnostic trace / log files?
    BertrandNinjaTrader Customer Service

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      #3
      Hello Bertrand, the files have been sent !

      Comment


        #4
        Ok, great - we will take a look shortly.
        BertrandNinjaTrader Customer Service

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