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    Missing data

    I bought a new computer and am running the 64bit version.

    I have a lot missing overnight data (see screenshot) and my time charts (not shown) show a gap. My other platform shows no gaps/jumps. The bar before the big bar in the screenshot closed at 23:58:29. I have the same problem in my other instruments as well.

    I already hit "Repair Database" and "Reset Database" and restarted NT. I also hit reload all historical data. Same problem.

    Please help. Thanks.
    Attached Files

    #2
    Can you please clarify who you connect to for data?

    What session template do you have loaded? You can check this by right clicking on your chart--> select "Data Series"

    What happens when you right click on the chart and select "Reload all historical data"? Does the data backfill at this time?
    MatthewNinjaTrader Product Management

    Comment


      #3
      Data: Zenfire
      Template: <Use instrument settings>

      When I click reload all historical data, for half a second I see the bar that closed right before the big bar, then I see the big bar.

      Comment


        #4
        Looks like it's a problem with my new computer / new NT installation, because data loads fine on my old computer. And it's not 64bit specific because I have the same problem on my 32bit.

        Comment


          #5
          Is this on the ES 12-12 or do you see this on other instruments too?

          Can you please go to Tools--> Options--> Data tab--> set the "Merge policy to "Do not Merge" and then press OK. Once changed, please right click on the chart and select "reload all historical data". Do the charts backfill ok now?
          MatthewNinjaTrader Product Management

          Comment


            #6
            I see it on all of instruments in my list. The last bar on a 5min chart closed at midnight.

            DoNotMerge + reload all historical data does not work. I even Resetted and Repaired the db, then restarted NT once more and still no luck.

            Comment


              #7
              Are you sure your PC clock is set to the current date? It should be on Monday, October 15th.

              If you're sure you have the correct PC date/time settings, can you please send me your log and trace files for today so that I may look into what occurred.

              You can do this by going to the Control Center-> Help-> Mail to Support.

              Please reference the following thread in the body of the email:

              MatthewNinjaTrader Product Management

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                #8
                Great catch. PC came with the date set one day back.

                Thanks for the help and sorry for the silly mistake.

                Comment

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