I trade on NQ and ES simultaneously but this problem has only happened with the ES data and this only started after I went live.....no issues with the simulated data.
I place my Buy/Sell order via the Dynamic SuperDOM and as soon as the order is filled my chart freezes entirely and the price ladder partially freezes (the current price - in yellow - moves seems to freeze and the buy/sell info - in blue/green - moves separately. The market data in the Control Centre Orders tab freezes also.
I've tried a number of things to "re-set" the ES data (close/open the chart/DOM, select a different market then set it back to ES, etc.) but the only "fix" seems to be to shut down NT and re-start which is more than a little nerve-racking when I'm in the middle of trading.
And like I said, this has never happened with the NQ data. Also, if my ES order is filled "slowly" (volumes are really low) then sometimes the data doesn't freeze. This hasn't been consistent but it does happen occasionally.
Any thoughts?
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