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CCI indicator problem

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    CCI indicator problem

    CCI indicator in Market Analyzer showing incorrect numbers comparing to the CCI indicator in a chart. Please help out.

    #2
    Hello eddie2012,
    Welcome to the forum and I am happy to assist you.

    Can you please upload a screenshot of the scenario you are facing. Also please let me know the settings of the CCI indicator you are using the chart and in the Market Analyzer.

    To send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.

    For detailed instructions please visit the following link

    I look forward to assisting you further.
    JoydeepNinjaTrader Customer Service

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      #3
      I press New Market Analyzer window, then add a column, then add an indicator, then I find CCI in the list, and choose period 9, and I compare it to the CCI I have in my main graph window. I've tried all the various time frames, the CCI in a Market Analyzer is just showing some numbers but they have nothing to do with what the main graph window is showing.

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        #4
        Which email should I send the screenshots to?

        Comment


          #5
          Hello eddie2012,
          You can send the screenshots to support[AT]ninjatrader[DOT]com

          Please append Attn:Joydeep in the subject line of the email and give a reference of this thread in the body of the email.

          I look forward to assisting you further.
          JoydeepNinjaTrader Customer Service

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            #6
            I've just sent you an email with the screenshots.

            Comment


              #7
              Hello eddie2012,
              This is to confirm I have received your email and have replied to it.
              JoydeepNinjaTrader Customer Service

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                #8
                I've done as you wrote, it just looks like the CCI in the Market Analyzer is not updating itself. It shows just the same number all the time. What am I doing wrong here?

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                  #9
                  Is this all the support that one gets for 1500 bucks?

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                    #10
                    Very good support indeed, a happy camper here, problem solved.

                    Comment


                      #11
                      Originally posted by eddie2012 View Post
                      Very good support indeed, a happy camper here, problem solved.
                      What was the issue? And solution ...

                      Comment


                        #12
                        Hello sledge,
                        eddie2012 was using a different session template in the chart and thus the difference.
                        JoydeepNinjaTrader Customer Service

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