Error in requesting historical data from IB:

[kalim]

I got the following error today:

Error on loading chart data for 'ES 12-12 Globex': Interactive Brokers:
Error in requesting historical data from IB: No security definition has been found for the request(200)

I didn't have this problem last week. It just happen today.

While it still can be connected, all the indicators are wrong (as compare to IB live charts). Could you please help?

I using Ninja Trader 64-bit 7.0.1000.10. Should I upgrade to 11?

[NinjaTrader_Kyle]

Hello kalim,

Thanks for your post.

Which build of Interactive Brokers TWS are you using? To check, please click Help > About Trader Workstation.

[kalim]

Build 933.1e, Nov 9, 2012 6:15:42 PM
Jolt Build 1.2.1, Jun 7, 2012 05:22:01 PM
Nia Build 1.11.1, Jun 7, 2012 05:23:19 PM
ModelNav Build 1.1.44, Jun 5, 2012 07:47:57 PM

Java Version: 1.7.0_09
OS: Windows 7 (x86, 6.1)

[NinjaTrader_Kyle]

Hello kalim,

Please shut down NinjaTrader and TWS then roll back to the 927.7 build of TWS via this link: http://www.ninjatrader.com/ninjatrad...tall_927_7.exe

Once you've rolled back to this release please try the chart again - does the same 200 error trigger?

[kalim]

Same error.

My Build now is:
Build 927.7, Jun 19, 2012 2:03:50 PM
Jolt Build 1.2.0, Jun 4, 2012 06:00:25 PM
Nia Build 1.11.0, Jun 4, 2012 06:02:35 PM
ModelNav Build 1.1.43, Feb 2, 2012 07:22:26 PM

Java Version: 1.7.0_09
OS: Windows 7 (x86,6.1)

[NinjaTrader_Jason]

Hello kalim,

Can you please proceed as follows. Disconnect Interactive Brokers and go to Control Center-->Tools-->Options-->Data-tab and click Reset Instruments.

Restart NinjaTrader, re-connect to IB and check if you load data without error for the ES 12-12.

[kalim]

Did that. Still get the same error.

[NinjaTrader_Jason]

Hello kalim,

Could it be you have multiple instruments listed in the Instrument Manager that use "ES" as symbol map for Interactive Brokers?

Try the following. Please rename your database with the following steps:

•Shutdown NinjaTrader and Go to the Start Menu
•Select My Documents--> NinjaTrader 7--> DB--> NinjaTrader.SDF.
•Right click on NinjaTrader.SDF and select "Rename." *Name it "OLDNinjaTrader.SDF."
•Then restart the software and NinjaTrader will create a fresh database file to use
•Unfortunately the following items stored in the old database will be lost:– ATM Strategy templates, Session templates, Instrument Lists / Custom Instruments and historical trade execution data

Start NinjaTrader and check if the error remains when loading data for the ES 12-12.

You can always restore the old database. While NinjaTrader is shut down, please delete the newly created database and rename the old database back to "NinjaTrader".

[kalim]

Did that. Got the same error, plus new error:

Error on loading chart data for 'ES 12-12 Globex': Interactive Brokers:
HMDS data farm connection is broken:ushmds
HDMSDataFarmConnectionBroken

[NinjaTrader_Jason]

Hello Kalim,

Can you please perform a reboot of your computer and check if the issue remains. If so, please send me your log and trace files. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Att Jason, Error in requesting historical data from IB:' in the subject field and enable 'Log and trace files'.

[kalim]

Did a reboot. Got the same error. Had send you the log & trace. Please help.

[kalim]

Now I am having the same error for ES 03-13. Please help.

[NinjaTrader_Kyle]

Hello,

Thank you for your post.

Please reset your instrument list then restart NinjaTrader and try loading the data again.

To reset your instruments please: go to the Tools menu, select the Options menu item, select the Data tab, and then click on 'Reset Instruments'.

[kalim]

Did that. Still same error.

This error happens every time I established a connection to Interactive Brokers. But it does not mean I won't get the data. Sometimes I got the data; sometimes I don't. But I will get the error every time I start the connection.

If I don't get the data, I will delete the whole ES 03-13 DB. Reset DB; Reset Instrument. Shutdown NinjaTrader, restart NinjaTrader. Connect to IB. Got the error. Wait for the data to load. It will load.

It is just so irritating that I got the error prompt every time I establish a connection.

Why can I fix this?

[NinjaTrader_Jason]

Hello kalim,

Can you please send me your log and trace files again. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Att Jason, Error in requesting historical data from IB' in the subject field and enable 'Log and trace files'.