NT support told me this is due to one of three things: 1. Invalid license (they confirmed my license number), 2. Mis-typing of the license number (I've copied/pasted from NT itself through an email) or 3. A firewall blocking NT services.
I only use Windows Firewall, and have added the two port and IP exceptions described in this thread. In Win Firewall, I have intrusion alert enabled but do not get an alert message when trying to verify the license.
I have a router, but tried disconnecting and plugging directly into the modem and get the same message. So I'm sure it's not a router firewall.
I'm stumped and would appreciate any help. Thanks.
John
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