Boot up problem

[T2020]

Several morning now Ninja has started to boot up > got to the point of charts opening and then go white and non responsive. I only have 3 no gap range charts plotted. If I act qickly and close one chart before the problem happens , ninja will finish booting
OK. Don't understand, this should be a light load for ninja and a quad core PC. Using
CQG for data. Thanks

[NinjaTrader_Lance]

Hello,

As a test, please take the following steps to force NinjaTrader to start without your saved workspace. You will have the option to reopen these after our tests.


* Shut down NinjaTrader
* Navigate to (My) Documents\NinjaTrader 7\workspaces
* Delete the file named "_Workspaces.XML".
* After deleting this file, restart NinjaTrader which should startup without any workspaces.
* Once NinjaTrader has started on just the control center, please open a new chart and test for issue.
* *Please note this will not delete your workspace however the new blank workspace will be named Untitled1. If you have a workspace already named Untitled1 however you will not want to save the workspace when exiting NinjaTrader, otherwise it will overwrite it.


If there are no issues on this new workspace, please try opening the previous workspace by going to File--> Workspaces--> Open workspace.

If this reintroduces issues, I would suggest rebuilding your workspace. Please keep track of what indicators you add back in so that we can narrow down what indicator is causing the issue if the issue returns. I also suggest making a backup of your workspace so we can restore a backup if the issue returns.

Below I have provided a link to the Backup and Restore section of our help guide.
http://www.ninjatrader.com/support/helpGuides/nt7/index.html?backup__restore.htm

Please let me know if I can be of further assistance.

[T2020]

Thanks Lance.

I eliminated one of the charts with a lot of days loaded and now all seems OK. Since
it was a range chart ( which I believe is made out of ticks ) I might have been asking
for more days then was available. ???

[NinjaTrader_Lance]

Hello,

Range Bars are generated from Tick data and loading large amounts tick data can be very taxing on the system. Depending on how many days you were trying to load this could have caused NinjaTrader to hang.

Additionally, if you were running indicators along side, this would put additional strain on the system.

Please let me know if I can be of further assistance.