Order exceeded available account equity error

[trail]

Email with log and trace files have been sent to you.

With the strategies I mean all the strategies in the Strategies Tab, these are also visible in charts.
All these strats are gone when I do a reset, the charts are still there.
But I always use this workaround: save the workspace to a new name, then to another new name, then reset the account. In this way I always have some backups.

[NinjaTrader_Jason]

Thank you for clarifying and sending files.

Unfortunately this is as expected. Strategies applied in charts and the Control Center-->Strategies-tab will be removed upon reset.

Once I finished investigating the files I will let you know.

[shanemcdonald]

I have been getting the same error messages.
I have one sub account set up for each strategy, and I cannot reset the accounts becuase I will lose all of the trade history for the strategies. This would be months and months of trade history and strategy performance history.

All of a sudden , this is happening to a bunch of people at once ? I doubt it is something on our end in that case.

[NinjaTrader_Jason]

Hello shanemcdonald,

Can you please send me your log and trace files as well. Go to Control Center-->Help-->Mail to Support. Put 'Att Jason, Order exceeded available account equity error' in the subject header and enable 'Log and trace files'.

[trail]

Hi Jason,

I hope that resetting the sim account goes easier in NT8. What can you tell about that?
Btw, where can I find what is changing in NT8? And when is NT8 released?
Because looking at your instructions in my email I rather wait for NT8 than doing all that effort now.

The strange thing I see now is that I only see the message at 1 strategie...(?). A strategie running on the FTI 5 min.The others don't give that message till now (and it's the same strategie I am running).

[NinjaTrader_Jason]

NinjaTrader 8 is still in development. Unfortunately we do not have an ETA at this time when it will be released.

There will be a webinar on July 2nd regarding NinjaTrader 8 presented by our CEO - Raymond Deux - on Big Mike's forum. See the link below.

https://www.bigmiketrading.com/webinars/

You can find older webinars as well which discusses the changes as per NinjaTrader 8.

Unfortunately, I cannot tell for sure how resetting the sim account will work in NinjaTrader 8. Since it is still in development, it can be still subjected to change.

[NinjaTrader_Jason]

Hello trail,

We found that the following scenario will incorrectly generate the 'Order exceeded available account equity error' rejection.

Place a short order on a forex instrument.

Subsequently place an order to a futures instrument.

It will now incorrectly generate the rejection error. Please avoid such a scenario in NinjaTrader 7 to avoid the incorrect rejection error.

This will be resolved in NinjaTrader 8.

[Zapzap]

Place a short order on a forex instrument.

Subsequently place an order to a futures instrument.

It will now incorrectly generate the rejection error. Please avoid such a scenario in NinjaTrader 7 to avoid the incorrect rejection error.

This is the exact situation that I am facing. And I can't avoid it since it is the core of a hedging strategy.

Are you planning to fix it in Nt7 as it is a known bug, or is Nt7 totally abandoned?

BTW I am still digesting how could there be such an answer for an apparent bug in a professional platform.

[NinjaTrader_ChelseaB]

Hello Zapzap,

I will not be able to confirm if this will be fixed in NinjaTrader 7, however, this is a known issue that our development is aware of.

This has been fixed in NinjaTrader 8.

If have a live license key, they can create a second simulation account. Placing only forex on one simulation account and only futures on the other will avoid this error.