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FGBM 03-13 & FGBS 03-13 not updating

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    FGBM 03-13 & FGBS 03-13 not updating

    Hi,

    I am having a problem with FGBM 03-13 and FGBS 03-13 not updating. The rest of my Eurex Futures are fine, FGBL, FDAX ect.

    I have removed the Contracts from Instrument manager and deleted historical data then re-added the contracts but it didn't help.

    #2
    GKonheiser, which broker or datafeed are you using here please with NinjaTrader?
    BertrandNinjaTrader Customer Service

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      #3
      the provider is kinetick

      Comment


        #4
        Thanks, checked on my end here and could not reproduce - if you reset your instruments under Tools > Options > Data and then restart NT7 fresh and reconnect, would you see the same issue still please?
        BertrandNinjaTrader Customer Service

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          #5
          Nope, didn't fix the problem, tried it twice.

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            #6
            Could you please email us directly via Help >> Mail to Support so we could review your diagnostic files? Were you using them normally yesterday?
            BertrandNinjaTrader Customer Service

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              #7
              No contracts were newly added I have email the log files to you

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