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    No data display or load.

    Hi, I just format my PC and I install Ninjatrader7 again.
    But I can't get the chart this time. I connect External Data Feed, and open a chart.
    There is no 'Loading'... just a blank chart.

    Please help! Thanks!

    #2
    Hello sparcus,

    Thanks for your post.

    Who is your connectivity provider?
    Who is your broker?

    I look forward to assisting you further.
    BrandonNinjaTrader Customer Service

    Comment


      #3
      broker ? Mirus future, a demo account

      Originally posted by NinjaTrader_Brandon View Post
      Hello sparcus,

      Thanks for your post.

      Who is your connectivity provider?
      Who is your broker?

      I look forward to assisting you further.

      Comment


        #4
        Hello,

        Thanks for clarifying.

        In this case, you will need to connect to Zen-Fire rather than the external data feed connection.

        The following link will take you to a page that details the steps required for creating a connection to your Zen-Fire based brokerage.
        Click here to take me to the Zen-Fire Connection Guide
        KyleNinjaTrader Customer Service

        Comment


          #5
          'Reload all historical data' turns grey and can't be chosen.


          Originally posted by NinjaTrader_Brandon View Post
          Hello sparcus,

          Thanks for your post.

          Who is your connectivity provider?
          Who is your broker?

          I look forward to assisting you further.

          Comment


            #6
            Thanks for reply.
            Before I format my PC, everything is ok, I connect to external data feed, not zenfire.

            Originally posted by NinjaTrader_Kyle View Post
            Hello,

            Thanks for clarifying.

            In this case, you will need to connect to Zen-Fire rather than the external data feed connection.

            The following link will take you to a page that details the steps required for creating a connection to your Zen-Fire based brokerage.
            Click here to take me to the Zen-Fire Connection Guide

            Comment


              #7
              Hello,

              You will need to connect to Zen-Fire.

              The external data feed can be configured to interface with TradeStation accounts but will do nothing without that type of setup in place. Please follow the steps I provided in my last post to configure your Zen-Fire connection.
              KyleNinjaTrader Customer Service

              Comment


                #8
                I only can access Zenfire?
                What about these connection?
                google,yahoo,barchart.com,kinetick....and so on...
                These are not available?

                thanks again.

                Originally posted by NinjaTrader_Kyle View Post
                Hello,

                You will need to connect to Zen-Fire.

                The external data feed can be configured to interface with TradeStation accounts but will do nothing without that type of setup in place. Please follow the steps I provided in my last post to configure your Zen-Fire connection.

                Comment


                  #9
                  Hello,

                  All can be used but the Mirus demo you mentioned would use only Zen-Fire.
                  KyleNinjaTrader Customer Service

                  Comment


                    #10
                    I think something wrong with my mirus account.
                    Now, yahoo or google can't be connected.
                    Don't know why. All the problems are same.
                    I do the connection, open a chart, come out nothing, can't reload it .

                    Originally posted by NinjaTrader_Kyle View Post
                    Hello,

                    All can be used but the Mirus demo you mentioned would use only Zen-Fire.

                    Comment


                      #11
                      Hi,

                      Let's start with the Zen-Fire demo.

                      When attempting to connect to that demo does an error appear? If so, what is reported?
                      KyleNinjaTrader Customer Service

                      Comment


                        #12
                        Last time, I connected with Mirus demo, but login fail.
                        I asked mirus team for help. After their technician checking, they told me that my pc have been used a demo before, so no more demo can be assessed in my pc.
                        Therefore, I disconnected mirus, and connected with external data feed. It was work, although the data was not realtime. I was using it for few weeks.

                        Now I change my hardisk, reinstall window, and ninjatrader.
                        All those connections are not function.
                        Is that anyway for me to get the data again without register in any broker?


                        Thanks.

                        Originally posted by NinjaTrader_Kyle View Post
                        Hi,

                        Let's start with the Zen-Fire demo.

                        When attempting to connect to that demo does an error appear? If so, what is reported?

                        Comment


                          #13
                          Hi,

                          If you've already used a Zen-Fire demo on this PC in the past you would be locked out of using another. Could I help you to find a trial with another provider? If so, please contact me with a note to Support [AT] NinjaTrader [DOT] com. Include a link to this forum thread with that message.
                          KyleNinjaTrader Customer Service

                          Comment


                            #14
                            Email was sent.

                            Originally posted by NinjaTrader_Kyle View Post
                            Hi,

                            If you've already used a Zen-Fire demo on this PC in the past you would be locked out of using another. Could I help you to find a trial with another provider? If so, please contact me with a note to Support [AT] NinjaTrader [DOT] com. Include a link to this forum thread with that message.

                            Comment

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