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Is CQG having issues this morning

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    Is CQG having issues this morning

    Unable to get NT to start. Using AMP/CQG.

    Is CQG having issues again or is it something on my computer?

    Also , is there a way to disable the auto connect without having NT open?
    Last edited by TAJTrades; 12-14-2012, 03:17 AM.

    #2
    Hello TAJTrades,

    I am not aware of any issues so far. What happens when you try to connect? Do you experience an error message?

    Please send me your Config.xml file so I can disable the auto connect feature. Subsequently I send back the Config.xml file so you can replace it. You can find the Config.xml file at (My) Documents-->NinjaTrader 7. Please attach in an email to support[at]ninjatrader[dot]com and put 'Att Jason, Is CQG having issues this morning' in the subject header.
    JasonNinjaTrader Customer Service

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      #3
      Email Sent

      Comment


        #4
        ok thanks Jason

        Comment


          #5
          Hello TAJTrades,

          There seems to be an issue with CQG connections - I received now other reports as well. I have sent an email to CQG for clarification. Once there is news, I will let you know.
          JasonNinjaTrader Customer Service

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            #6
            connection

            I am unable to connect as well. I use Kinetick and CQG. I think it may be an NT issue

            Comment


              #7
              can u connect to kinetick?

              Comment


                #8
                connection

                I am unable to connect at all. NT starts then nothing happens.

                Comment


                  #9
                  Jason,

                  If this helps; screen capture of Error.

                  And I can Connect to Kinetick End Of Day (Free)
                  Attached Files

                  Comment


                    #10
                    OK, it just connected to CQG. So good to go for now.

                    Thanks Jason for the help.

                    Comment


                      #11
                      Can you please restart NinjaTrader and check if you are able to connect again.
                      JasonNinjaTrader Customer Service

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                        #12
                        Originally posted by NinjaTrader_Jason View Post
                        Can you please restart NinjaTrader and check if you are able to connect again.
                        Yes, all is working after restart.

                        Although there is a data gap.

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                          #13
                          Good to hear it works again. CQG informed us there was no issue on their end, so likely it was an ISP backbone issue in routing.
                          JasonNinjaTrader Customer Service

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                            #14
                            should be ok now

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