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computer crash - no access to historical data?

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    computer crash - no access to historical data?

    Hello NT Team
    I saidly enough had a computer crash.
    My win xp pro is not working any more but i installed now vista 64 bit running the NT 32 bit with patsystems.
    My historical data is still there but i can not open it in any chart.
    How can i implement the data in my new installation?

    Thank you very much in advance.

    Greetings
    Last edited by PeterPan; 12-27-2012, 09:22 AM.

    #2
    Hello PeterPan,

    Could you manually attach your most current log and trace files in an e-mail to support [at] ninjatrader [dot] com, so I may investigate this matter further.

    You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

    The log file will be named "log.YYYYMMDD.txt"
    You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

    The trace file will be named "trace.YYYYMMDD.txt"

    Put ATTN: JC with reference to this thread.

    Happy to be of further assistance.
    JCNinjaTrader Customer Service

    Comment


      #3
      Thank you very much
      i just did as requeted

      greetings

      Comment

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