Bad ticks

[dvercher]

Hello,

I have some graphs with bad ticks that are messing up the chart. I tried to go to Tools, options, data and select filter bad ticks with different percentages but with no result.
I attach a couple of screenshots

How can I make them dissapear and have a good graph?

Thanks

Sincerely

[NinjaTrader_RyanL]

Hello dvercher,


Thank you for your forum post and screenshots.


You can use the Historical Data Manager to exclude any bad ticks:

• Control Center > Tools > Historical Data Manager...
• Click the "Edit" tab
• Expand the appropriate data series by clicking on the "+" plus icon.
• Navigate to the bad tick in question
• In the grid on the right hand side > Right mouse click the bad tick > Exclude...
• Close the Historical Data Manager...

Please let me know if this helps to resolve the situation, or if I can provide any further assistance.

[dvercher]

Hello,

Thank you for your answer. I followed all the steps and I still get the chart with the bad tick. I tried to close tha chart and open it again with the same problem.

I attach 2 screenshots

Thanks

Sincerely

[NinjaTrader_RyanL]

Hello dvercher,


Thank you for the follow up.


Who are you connected to for data? This is displayed with a green background in the lower left hand corner of the Control Center.


You can troubleshoot further by deleting your saved historical data and forcing a new download of this data if you can obtain it from your data provider:

Please use the steps I have provided below to delete your historical data:

• Close NinjaTrader
• Documents
• NinjaTrader 7
• Open the db folder
• Delete the Tick, Minute, Day and Cache folders
• Restart NinjaTrader
• Connect and re-test the bad ticks on a chart.

I look forward to hearing if this helps to resolve the situation or if I can provide any further assistance.