login error AMP / CQG

[jokujoku]

Cant log in gives error message
login failed expet.. of type-.

cqg.trader.dataaccess.session.manager.instrumentMe tadatanotAvailaibleExpection was thrown.


Live account.

It was working yesterday.

[jokujoku]

Fixed issue, I repaired DB

its now ok.

[NinjaTrader_Brandon]

Hello jokujoku,

Thanks for your post.

I'm glad to hear you got it working.

[tallpaw]

Connection

Cant log in gives error message
login failed expet.. of type-.

cqg.trader.dataaccess.session.manager.instrumentMe tadatanotAvailaibleExpection was thrown.


Live account.

It was working yesterday.

Jokujoku: Getting the same message as of now 10:30 a.m. EST. What did you do to repair it and get it working again. Thanks, Paul

[NinjaTrader_Brandon]

Hello tallpaw,

We are currently looking into this item with CQG/AMP.
Please try repairing your database, restarting NinjaTrader, and connecting again.

To do this go to Tools> Options> Data> RepairDB
Once complete you will need to restart NinjaTrader.

[tallpaw]

Connection

Hello tallpaw,

We are currently looking into this item with CQG/AMP.
Please try repairing your database, restarting NinjaTrader, and connecting again.

To do this go to Tools> Options> Data> RepairDB
Once complete you will need to restart NinjaTrader.

Brandon: tried that. got the message " data base repaired " so I did that right. Logged off NT and even turned computer off and back on. Still getting same message. Please help. Thanks, Paul

[NinjaTrader_Brandon]

Hello tallpaw,

Hello Jun,



Thanks for your reply.



CQG has acknowledged a connection item and are working on it currently.

I will let you know when there is official word that it has been resolved or any additional steps that may be taken to resolve once available.

[tallpaw]

co

Hello tallpaw,

Hello Jun,



Thanks for your reply.



CQG has acknowledged a connection item and are working on it currently.

I will let you know when there is official word that it has been resolved or any additional steps that may be taken to resolve once available.

Brandon: Just saw the other thread about the same issues and realized it was a CQG problem. Thanks for keeping us informed. Paul

[NinjaTrader_Brandon]

CQG has reported to us that the connection has been resolved.

Please restart NinjaTrader and reconnect.

[tallpaw]

Connection

CQG has reported to us that the connection has been resolved.

Please restart NinjaTrader and reconnect.

Brandon: Yep ... working now. Thanks for keeping us informed. You guys are great.

[NinjaTrader_Brandon]

Hello tallpaw,

Thanks for reporting you were able to connect.

[topstep]

I see some folks had problems this morning with AMP/CQG this morning. I had no problems today with AMP/CQG but after the market closed I shut NT down and ran a MS security update for Win XP. I restarted the computer as requested. After booting up NT again I'm now unable connect via AMP/CQG but can connect with Kinetick end of day. I've already tried rebooting the Comcast modem, restarting the computer and restarting NT but the same error message (see post#1) appears.

[NinjaTrader_Kyle]

Hi,

Please contact me with an email to Support AT NinjaTrader DOT com.

In the message, please include a link to this forum thread and a copy of today's trace file.
The trace file is located in the Documents > NinjaTrader 7 > Trace folder. I'll need a copy of the 'trace.20130110.txt' file from that folder.