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Trouble connecting to CQG 5:45 ET.

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    Trouble connecting to CQG 5:45 ET.

    I am having trouble connecting to AMP CQG any ideas?

    #2
    Hello,

    Thank you for your post.

    Does an error appear as you attempt to connect? If so, what does that error report?
    KyleNinjaTrader Customer Service

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      #3
      Login failed: Unable to read data from the transport connection because the connected party did not properly respond after a period of time, or establish connection failed because con

      Comment


        #4
        Hello,

        Please restart your PC, modem and router then try the connection again. If the issue remains, please contact me by email: Support AT NinjaTrader DOT com

        In the message, include the following:
        1.) A link to this forum thread.

        2.) A copy of today's trace file.
        The file is located in the Documents > NinjaTrader 7 > Trace folder.
        I would need a copy of the 'trace.20130131.txt' file.
        KyleNinjaTrader Customer Service

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          #5
          So I am able to connect but then connection lost. I can't download data when I'm connected.

          When I finally connected NT shows executions with the entry and exit name of External. Essentially NT repeated orders that were made earlier in the day. So it has doubled my PnL. I was able to remove these erroneous entries before. This is done from the main Executions tab and not from the Account Performance Executions tab, correct? My main Executions tab is empty...

          Comment


            #6
            Hello,

            The executions tab should be used to clear any executions however you will need to be connected to a real-time provider in order to access executions.
            KyleNinjaTrader Customer Service

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