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getting an error... just installed.. it worked one time..

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    getting an error... just installed.. it worked one time..

    unable to connect to database 'Datasource= .. see attached file..
    [IMG=http://img841.imageshack.us/img841/4360/97654804.png][/IMG]

    Uploaded with ImageShack.us
    Attached Files

    #2
    Hello cdcaveman,

    Thank you for your post.

    Please contact me via email: Support [AT] NinjaTrader [DOT] com

    In the message, please include a copy of today's trace file.
    This diagnostic file is located in the Documents > NinjaTrader 7 > Trace folder. The file I need a copy of would be named 'trace.20130204.txt'.
    KyleNinjaTrader Customer Service

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      #3
      i'm sorry kyle i just junked the installation, and ripped out MS office as well.. i noticed that there were problems after thatt installation. so i figured there were some conflicts of interest there.. tommorrow i will reinstall ninjatrader and find out..

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        #4
        Hello cdcaveman,

        Sounds good, thank you for letting us know. If the issue remains, please send us your trace file.
        JasonNinjaTrader Customer Service

        Comment


          #5
          I have ninjatrader 7, windows 8.1. Everything was working fine until I installed microsoft office 2010. I tried to reinstall ninjatrader 7, and I receive the same error message. If I uninstall microsoft office 10, and reinstall nijnatrader, ninjatrader works.

          Comment


            #6
            Hello ctmach,

            I'm not quite sure what could cause this.

            I'd like to take a look with you. Please send an email to platformsupport [at] ninjatrader [dot] com. In the email please add a link to this forum thread.
            Chelsea B.NinjaTrader Customer Service

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