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WHY Was My Account CHARGED IN ERROR AGAIN? How do I get my money back? 2nd Time!!

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    WHY Was My Account CHARGED IN ERROR AGAIN? How do I get my money back? 2nd Time!!

    delete me please - I was using a company that had a subscription through Ninja, in which Ninja was placed on my pre-athorized list, even though the original deal with the other firm was for only 2 months etc... it seems all is fine, thanks for trying to help

    thank you
    Last edited by canuck; 02-15-2013, 11:04 AM.

    #2
    Hello Canuck,

    Thank you for your note.

    So we can be of further assistance to you, can you please send an email to sales{at}ninjatrader[dot]com. Within your email can you also provide us with your License key. This can be located by selecting Help > License key.

    Please attention your email to: ATTN Kelli

    Kelli is one of our excellent admin's and will be able to further look into your billing inquiry as well as help you with all of your questions.

    We all look forward to your email and assisting you further.
    Brian H.NinjaTrader Customer Service

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