connection lost and can't reconnect

[Federali]

using Zen-fire

i can't connect. i have trades open. need some help'

[NinjaTrader_Kyle]

Hello,

First, please contact your broker immediately to manage the open positions as they are the only party who can take direct action on your account.

After you've spoken with your broker, contact me via email: Support AT NinjaTrader DOT com.

In your note include a link to this forum thread, the full text of any error you see when attempting to connect and a copy of your Config file from the Documents > NinjaTrader 7 folder.

[ahagger]

I also can not connect using Zenfire with Mirus. Is it a known issue ?

[NinjaTrader_Kyle]

Hello,

There appears to be a widepsread issue effecting all Zen-Fire logins currently. This issue has been reported and we are awaiting further action. When more information becomes available I will update this thread.

[sledge]

Hello,

First, please contact your broker immediately to manage the open positions as they are the only party who can take direct action on your account.

After you've spoken with your broker, contact me via email: Support AT NinjaTrader DOT com.

In your note include a link to this forum thread, the full text of any error you see when attempting to connect and a copy of your Config file from the Documents > NinjaTrader 7 folder.

I had a disconnect (NOT CABLE MODEM RELATED) with Zenfire, lasted around 30 minutes, and reconnected fine.

TDA was unaffected.