• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Can't log into my broker?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Can't log into my broker?

    When I hit connect the name of the broker is grayed out and then no connection. The name of the broker is still grayed out on the disconnect link too.

    What to do?

    #2
    Hello BottomShark77,

    Thank you for your post.

    Can you please try restarting NinjaTrader and then trying to connect.

    If this does not work, can you please attach a screenshot of your Control Center showing the, "File > Connect Menu" to your reply?

    Thanks in advance.
    Last edited by NinjaTrader_James; 02-21-2013, 08:45 AM.

    Comment


      #3
      Restarting does not help. Screenshot attached.
      Attached Files

      Comment


        #4
        Hello BottomShark77,

        Thanks for providing that for me.

        I see that NinjaTrader is trying to connect to your Zen-Fire connection, but is unable to do so. I would like to get some information about your connection, but for your protection, do not want it on the forum. Can you please send a note to support[at]ninjatrader[dot]com with a reference to this thread in your message so we may continue to work through email?

        Thanks in advance.

        Comment


          #5
          Ooops... So far I can't get a pic before the connect part dissapears. Using Snagit to try and get a screenshot.

          Comment


            #6
            Originally posted by NinjaTrader_James View Post
            Hello BottomShark77,

            Thank you for your post.

            Can you please try restarting NinjaTrader and then trying to connect.

            If this does not work, can you please attach a screenshot of your Control Center showing the, "File > Connect Menu" to your reply?

            Thanks in advance.
            Okay, will do.

            Comment


              #7
              Btw the external data feed works.

              Comment

              Latest Posts

              Collapse

              Topics Statistics Last Post
              Started by aviat72, Today, 12:41 AM
              1 response
              9 views
              0 likes
              Last Post NinjaTrader_ChrisSch  
              Started by _Zero_, 01-06-2020, 01:16 PM
              2 responses
              77 views
              2 likes
              Last Post CiprianV  
              Started by RuthB, 05-29-2020, 09:41 PM
              3 responses
              33 views
              0 likes
              Last Post aviat72
              by aviat72
               
              Started by Jorge.andres.o, Yesterday, 08:22 PM
              0 responses
              7 views
              0 likes
              Last Post Jorge.andres.o  
              Started by mtamaku, Yesterday, 06:54 PM
              0 responses
              12 views
              0 likes
              Last Post mtamaku
              by mtamaku
               
              Working...
              X