Sometimes a chart will just go completely white with a thin lined red X from corner to corner. Also I am intermittently unable to get a chart to populate at all even though the connection to my broker shows to be active. If I shut down my computer and restart Ninjatrader that will sometimes allow the chart to populate and sometimes not. I reinstalled NT but the same issues persist. Thanks for any help.
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Hello,
Thank you for your post.
Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.
You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt
Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txtChristopher J.NinjaTrader Customer Service
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