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Error on loading chart data for ... : Unable to load historical data: unknown instrum

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    #16
    Unkown Instrument Kinetick

    I am using Kinetick live. I receive "unknown error" messages. In Instrument Manager I select the specified future and then Edit > Misc > Symbol map and add the future to Kinetick. Still no luck. I get many "unknown error" messages and "panic" messages and lots of them. Why so many of the same message is one not enough?

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      #17
      Can you please tell me what instrument you are attempting to view, time interval chart you have selected and what data provider you are connected to within NinjaTrader.
      Christopher J.NinjaTrader Customer Service

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        #18
        1. Version 7.0.1000.22
        2. Kinetick (paid version)
        3. There were many, however, this is one BANKNIFTY
        4. 60 minute
        5. Lots of these errors.

        3/21/2014 3:22:12 PM Default Error on loading chart data for 'BANKNIFTY 12-13 Nse': Unable to load historical data: unknown instrument
        `3/21/2014 3:20:39 PM Default Error on reloading data: Unable to load historical data: unknown instrument (Panic)

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          #19
          Currently Kinetick does not offer data for Futures on the NSE Exchange. I have also provided a link below to the Kinetick Symbol Search page as well:

          https://www.kinetick.com/support#Symbol-Search
          Christopher J.NinjaTrader Customer Service

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