Ver. 7.12 - CQG

[jasterm]

Tried downloading the new version for my Win7 running CQG. Looks like the release notes stated beta, and sure enough I had some problems logging in.

I tried a system restore which was successful, but now, my win64 bit Ver. 7.0.1000.11 is giving me the following error:

"Login failed: No 'unity' section found"

Please assist.

[NinjaTrader_Matthew]

This message indicates that there are some files are missing or corrupt related to your CQG adapter.

Please follow the steps listed below to repair your current installation of NinjaTrader. Please note that following the steps below will not impact your charts, workspaces, custom indicators or any other NinjaTrader settings.

1. Close all running applications.

2. Then from the Start menu select --> Control Panel --> Add and Remove Programs.

3. From Add and Remove Programs select NinjaTrader 7 and click Remove.

4. Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).

5. Reboot your machine.

6. Once these steps are completed, download NT7 from the link below:


* http://www.ninjatrader.com/download-registration


Please let me know if you need further assistance.

[jasterm]

Ugh. Okay, can you please direct me to instructions as to how to reload all of my current workspace's and indicator settings?

[NinjaTrader_Matthew]

You shouldn't need to. Simply uninstalling and re-installing from the Windows Control Panel should only remove the core components of NinjaTrader that need to be repaired.

Please note that following the steps below will not impact your charts, workspaces, custom indicators or any other NinjaTrader settings.

As long as you do not manually delete these files from your Documents\NinjaTrader 7 folder, you should not need to re-do them.

[jasterm]

Perfect! Not nearly as painful as I figured it would've been. Thanks for the guidance! You guys are the best.

[rsmtrade]

i'm having lots of problems with having working orders at AMP but not showing up on Ninja.

not sure how this is happening

since upgrading to 7.12

[NinjaTrader_Kyle]

Hello rsmtrade,

Thank you for your post.

Please contact us via email at Suppport AT NinjaTrader DOT com. In your message, please include:

1.) A link to this forum thread.

2.) A specific example of orders which reacted in this way. Please include the time at which you placed the order or the order's Order ID (shown in the Orders tab of the Control Center)

3.) A copy of your log file from the date of the issue.
Log files are located in the Documents > NinjaTrader 7 > Log folder. The files are named by date in a YYYYMMDD format. For example, today's file would be named 'log.20130320.txt'.