Unmapped live orders meaning

[rontrade]

Hello,

I'd have a question, I'd like to start an strategy, and it generate an error: **NT** Unable to cancel out unmapped live orders. This strategy has run right so far.
What does it mean exatly? What should I fix?
thanks! Ron

[NinjaTrader_Matthew]

Are these live or simulation orders?

Do you see them listed on the Orders tab of the Control Center? If so, what is the "State" of the order?

[rontrade]

Hello,

this in an Live order. It would be a live order. Yes there is an order which state is PendingSubmit. But I can't able to cancel it using right clikk-->Cancel Order. How Can I Cancel?

thanks

[NinjaTrader_Matthew]

If this is a live trade please contact your broker to manage the position.

Once you have closed the position with your broker please repair your database to remove the order from NinjaTrader.

To repair your database please go to Tools -> Options -> Data -> and click Repair DB.

If this does not remove the order then the order will be removed when your broker resets their servers.

[rontrade]

Thanks,

the only way to reset the pending order to restart the NT.