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Ninja Freeze up.

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    Ninja Freeze up.

    A couple times lately Ninja has frozen up and my PC along with it. Using windows 7
    Pro 64bit. Maybe the latest update would help ?

    Thanks

    #2
    Hello T2020,

    Please send a note to Support[At]NinjaTrader[Dot]Com.

    Put ATTN: Chris S in the subject field and a link to this forum post in the body.

    Provide me with your latest Log and Trace files.

    You will find the log file in the Documents > NinjaTrader 7 > Log folder.

    * The log file will be named log.20130315.txt

    You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.

    * The trace file will be named trace.20130315.txt


    Please attach both of these files to your next response. If these files are over 4MB, please let me know and I can respond with alternative instructions.
    Christopher S.NinjaTrader Customer Service

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