Yesterday on CL we there was a algo that hit the market and brouhgt my entire system to a halt. This occurred on CL and ES. I have had tech support install a fresh version of NT and my inidcator vendor suggested that I contact you again. I still hhave to problem because for about 20 seconds the system is unresponsive. This should not be the case because Im only using 8 charts and using Rancho and jigsaw. Please advise.
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Hello,
Thank you for your post.
Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.
You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt
Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txtChristopher J.NinjaTrader Customer Service
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