Weird Connection Problem with IB Gateway

[kelvin2088]

Hi I'm connecting Ninjatrader to IB Gateway.
I can eventually connect to IB Gateway, after a painful and weird process however.
Every time I log into IB Gateway, then open NT7 and select connect to IB Gateway, it automatically opens up IB TWS first then I have to enter user name and password and passcode to log into IB TWS (meanwhile, IB Gateway kick me out as IB only allow 1 active connection at a time). Then IB Gateway will ask me to reconnect by re-enter the passcode.
Then I enter again the passcode, NT7's IB Gateway's connection then established. Then I need to close IB TWS.

Any idea why this is happening? Is there anyway that I can fix this problem?
Thx!

BTW, I have IB Advisor account. Sometimes I have IB Gateway connection established with NT7, however, NT7 doesn't update all account's balance and position. Why? Is there anyway I can let NT7 refresh account balance? Thx!

[kelvin2088]

When I say NT7 doesn't update all accounts' balance and position, I mean it doesn't show some of account's balance and position AT ALL. Those fields are just left blank....

[NinjaTrader_Kyle]

Hello kelvin2088,

Thank you for your post.

Which version of NinjaTrader are you using? (Help > About)

Which build of Interactive Brokers TWS are you using? (Help > About Trader Workstation)

[kelvin2088]

NT 64-bit 7.0.1000.12

IB Gateway:
Build 935.3, Jan 17, 2013 6:32:55 PM Jolt Build 1.2.1, Jun 7, 2012 05:22:01 PM Nia Build 1.11.1, Jun 7, 2012 05:23:19 PM ModelNav Build 1.1.45, Nov 16, 2012 04:24:03 PM

IB TWS:
Build 935.3, Jan 17, 2013 6:32:55 PM Jolt Build 1.2.1, Jun 7, 2012 05:22:01 PM Nia Build 1.11.1, Jun 7, 2012 05:23:19 PM ModelNav Build 1.1.45, Nov 16, 2012 04:24:03 PM

Hello kelvin2088,

Thank you for your post.

Which version of NinjaTrader are you using? (Help > About)

Which build of Interactive Brokers TWS are you using? (Help > About Trader Workstation)

[NinjaTrader_Kyle]

Hello,

Thank you for clarifying.

With the current 7.0.1000.12 release of NinjaTrader we recommend using the 927.7 build of TWS. Please shut down NinjaTrader and TWS then install the 927.7 build via this link: http://www.ninjatrader.com/ninjatrad...tall_927_7.exe

After installing, please restart and try the connection again.

[kelvin2088]

Hi Kyle,
I re-installed IB but NT's doing the samething to me....

Hello,

Thank you for clarifying.

With the current 7.0.1000.12 release of NinjaTrader we recommend using the 927.7 build of TWS. Please shut down NinjaTrader and TWS then install the 927.7 build via this link: http://www.ninjatrader.com/ninjatrad...tall_927_7.exe

After installing, please restart and try the connection again.

[NinjaTrader_Kyle]

Hello,

To be clear - you cannot use the gateway, you must use stand alone TWS build 927.7 for the connection. Do you experience the same behavior when using only this software?

[kelvin2088]

stand alone is fine regardless of versions
i used gateway with no problem however this week it just didn't refresh some of my acct balances.
weird...

[SteveR]

Kelvin:

Pardon me if I barge in to the conversation, but I too have an advisor account and run TWS Build 927.7 as suggested and connect just fine. There is no need to have a Gateway, the TWS API works just fine.

Before using 927.7, I used to have a problem that one of my 5 accounts would show the proper account information sporadically -- usually late at night. Upon moving up to 927.7, that problem went away.

[kelvin2088]

Hi steve,
Thx for the tip.
Actually I have no problem with using just TWS. But for gateway, I'm having the problem of missing acct info occasionally. So this made the situation weird.

Kelvin:

Pardon me if I barge in to the conversation, but I too have an advisor account and run TWS Build 927.7 as suggested and connect just fine. There is no need to have a Gateway, the TWS API works just fine.

Before using 927.7, I used to have a problem that one of my 5 accounts would show the proper account information sporadically -- usually late at night. Upon moving up to 927.7, that problem went away.

[luvs321]

Hi I'm connecting Ninjatrader to IB Gateway.
I can eventually connect to IB Gateway, after a painful and weird process however.
Every time I log into IB Gateway, then open NT7 and select connect to IB Gateway, it automatically opens up IB TWS first then I have to enter user name and password and passcode to log into IB TWS (meanwhile, IB Gateway kick me out as IB only allow 1 active connection at a time). Then IB Gateway will ask me to reconnect by re-enter the passcode.
Then I enter again the passcode, NT7's IB Gateway's connection then established. Then I need to close IB TWS.

Any idea why this is happening? Is there anyway that I can fix this problem?
Thx!

BTW, I have IB Advisor account. Sometimes I have IB Gateway connection established with NT7, however, NT7 doesn't update all account's balance and position. Why? Is there anyway I can let NT7 refresh account balance? Thx!

Hi, I am having the same issues. Have you figured out why it was doing that? Thanks.