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NinjaTrader
Can't connect
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Hello Vozdovac,
Thank you for your post.
In order to assist you, please let me know the following:
- What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X)
- Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
I can test your account connection on my end. Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Ryan L." in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Please send me your configuration file- You will find your configuration file in the following directory:
- (My) Documents\NinjaTrader 7\config.xml
I look forward to assisting you further.Ryan L.NinjaTrader Customer Service
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Originally posted by Vozdovac View PostEverytime I try to connect to TT, my Ninja says "connecting" but nothing happens. I have never had this problem before. Any suggestions?
Thanks
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