Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Ryan L." in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your most recent trace and log files. You will find these files in the Documents > NinjaTrader 7 > Trace folder and Log folder:
- The trace file will be named "trace.YYYYMMDD.txt"
- The log file will be named "log.YYYYMMDD.txt"
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