Maybe I should uninstall and reinstall it. But I would like to save my historical trade information. Forgot what file that is and where it's located. Thanks.
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NT not loading properly, slowly, or not at all
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NT not loading properly, slowly, or not at all
I'm using NT 64-bit 7.0.1000.13 and it's not loading properly or at all. And it has been loading slower and slower. Took 5 minutes the other day to come up and load the charts before I could go about connecting to ZenFire. When I try to load it, it looks like the image attached with smaller versions of the main module and charts across the bottom of my screen with nothing coming up .
Maybe I should uninstall and reinstall it. But I would like to save my historical trade information. Forgot what file that is and where it's located. Thanks.Tags: None
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Hello bce111,
Can you please send me your log and trace files, so I can investigate. Log and trace files can be found at the following locations. Please attach them in the email and send it to support[at]ninjatrader[dot]com. Put 'Att Jason, NT not loading properly, slowly, or not at all' in the subject header.
C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Log--> log.20130510 for today. (log.yyyymmdd for any other date)
C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Trace--> trace.20130510 for today. (trace.yyyymmdd for any other date)JasonNinjaTrader Customer Service
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Hi, Jason
Hope you're having a good night/morning. I copied the NinjaTrader 7 folder from My Documents and then I uninstalled and reinstalled NT7. I'm wondering which files store the commissions per trade and the instrument list. And also is there one which has the Connection info for Zen-Fire? I already replaced the NinjaTrader.sdf file with the old one. I'll just rebuild the charts. Thanks.
Got to get back to bed here shortly.
Last edited by bce111; 05-10-2013, 01:49 AM.
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I have to get back to bed. I'll check back in later. When i just tried opening NT it took 30 seconds to load the splash screen and 3 minutes to bring up the Control Center. So that's way too slow. Haven't had these issues before. I'll check back in later. Thanks for your help.
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Instrument lists are saved in the database file:
C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7-->db-->NinjaTrader.sdf
Commission and created connections are saved in the Config.xml file which can be found at:
C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7JasonNinjaTrader Customer Service
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