zen-fire and rythmic

[staycool3_a]

hi I signed up for zen-fire data feed trial yesterday. i added the connection and used the username and password they email me. but it's failing to auth

same with rythmic.

''long in failed. please check your account connection parameters and your internet connection.''

the account username and password is entered correctly and my internet connection is fine as well

do i HAVE to use the NT key they send me?? i already have NT installed..i've been using TD data feed with no problem.

[NinjaTrader_Kyle]

Hello,

Thank you for your post.

Please remove and recreate the connection to Zen-Fire:

• Please go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
• Restart NinjaTrader
• Please go to the Tools menu--> select Account Connections and recreate the account connection.

The following link will take you to a page that details the steps required for creating a connection to your Zen-Fire based brokerage.
Click here to take me to the Zen-Fire Connection Guide


If the issue remains, please contact me by email at Support AT NinjaTrader DOT com. In that message, please include a link to this forum thread and a copy of the Config file that you'll find in the Documents > NinjaTrader 7 folder.

[staycool3_a]

ok it's working fine now.

thank you

question-

do you have any idea how I can add CBOE Mini Volatility Index (ticker= VM) (it's a futures instrument.. just like e-mini but for VIX)

[NinjaTrader_Kyle]

Hi,

I'm happy to hear that you are now able to connect.

NinjaTrader comes pre-loaded with the most commonly traded instruments however, you may find the need to add an additional instrument. Please follow the instructions below to add an instrument in the Instrument Manager.

• From the NinjaTrader Control Center window select the menu Tools > Instrument Manager
• Press the "New" button
• *Enter in instrument specific information and select the appropriate exchange (add Default exchange for equities in addition to the actual exchange)
• Fill in any relevant information under the "Misc" tab such as symbol mapping for your target connectivity provider
• Press the "OK" button

The instrument is now added to the master instrument list. Please follow the instructions below if you want to add this instrument to an instrument list.

• Select the instrument list you wish to add the instrument to via the "Instrument lists" drop down list in the upper left hand corner
• Select the exchange (Default recommend for equities) as this will route orders to your broker smart routing system
• Select the appropriate expiration date if this is a futures instrument
• Press the "<" button to add the instrument to the list

You are now complete and can press the "OK" button.

[laredo]

no data

Im getting data for 6e ,but all other contracts are blank or will print a single bar at a time?

[NinjaTrader_Kyle]

Hello laredo,

What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X)
Who are you connected to? This is displayed by green on lower left corner of the Control Center window.
What instrument have you selected?
(For a chart) what interval is selected?
Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?

[laredo]

7.0.1000

zen fire
cl,nq,6e,gc

[laredo]

yes errors on screen and alarm sounds

7.0.1000.13

[laredo]

where is the "control center"?

[NinjaTrader_ChristopherS]

Hello laredo,

The Control Center is the main screen of NinjaTrader

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN:Chris S" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your latest log and trace file:

You will find the log file in the Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.YYYYMMDD.txt"

You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.YYYYMMDD.txt"

[laredo]

trace

check yr email