login failed unable to log in a call to SSPI failed

[verge]

I get the message in the attached screen shot when i try and connect to ZenFire demo. I have repaired the DB. I have removed and added the connection details for zen fire a number of times. Dont know what to try next

Regards

Verge

[NinjaTrader_CalH]

Hi Verge,

Thank you for posting.

Can you please send your trace, log, and Config file into support[at]ninjatrader[dot]com, with ATTN CAL in the subject and reference this post.

Please manually attach your most current log, trace, and config files to your response

You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

• The log file will be named "log.20130530.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

• The trace file will be named "trace.20130530.txt"

You will find the config file on your PC in the (My) Documents > NinjaTrader 7

• The file will be labeled "Config.xml"

Thank you for your patience.

[sanjuro]

Same issue

I'm also getting this error as of yesterday

[NinjaTrader_Kyle]

Hello,

Thank you for your post.

Please proceed as per post 2 and contact me by email with the information listed in that post.

[sanjuro]

Sorry, I reinstalled everything and it fixed it.

By everything I mean Windows, DotNet3.5 and NinjaTrader.

I think it had a problem with the DotNet install OR some tweaks I made in services.msc

[NinjaTrader_ChristopherJ]

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.
3.) Your Config file which can be found in Documents-->NinjaTrader 7

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

[romanzavod]

Same issue

I have got the same issue suddently at my work notebook and home workstation at the same time without changing or installing anything.

Sending e-mail with config and trace files per instructions in this thread

Regards

Roman

[romanzavod]

After immediate support help from Ninja Trader support team and fresh re-install of NT7 everything is back to normal and all is working just fine. There was no lost of settings or data just really quick re-install of NT7 and problem solved within 5 minutes.

Thanks a lot for quick and helpful support

[byb0n]

Same problem as of Monday 07/08.
Will proceed as per instructions in the post below.

[byb0n]

Had to reinstall NT per instructions of the CSR.
Now all works perfect.
Thank you!

[theodorus]

Hi there.

Same problem over here.

regards,

Theo.

[NinjaTrader_ChristopherJ]

Please follow the steps listed below to uninstall and reinstall NinjaTrader. With this procedure you will not lose any Workspaces, Charts, etc.

1. Close all running applications.
2. Then from the Start menu select --> Control Panel --> Add and Remove Programs.
3. From Add and Remove Programs select NinjaTrader 7 and click Remove.
4. Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
5. Reboot your machine.
6. Once these steps are completed, download NT7 from the link below:

Download

[theodorus]

Thanks so far.