Invalid Application License

[guy]

Just upgraded to 5.0.1000.6 and restarted Ninja and now it's coming up with:

Login failed: Unable to login, error 7: Invalid Application License

Any ideas...?

[NinjaTrader_Ray]

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Who is your broker?

[guy]

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Spike (Patsystems)

[NinjaTrader_Ray]

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[align=left]Thanks Guy,[/align]
[align=left]
Terribly sorry for the inconvenience. There is an issue just acknoweldged on our end with connecting to Spike.[/align]
[align=left][/align]
[align=left]You will have to roll back to the prior release for now. To do this:[/align]
[align=left][/align]
[align=left]Uninstall the current NT version[/align]
[align=left]download the previous version from www.ninjatrader-support.com/download_download.htm[/align]
[align=left]Install.[/align]
[align=left]You should be able to connect.[/align]
[align=left][/align]
[align=left]Ray[/align]

[guy]

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Thanks for the rapid response Ray - I'll do that now.

[NinjaTrader_Ray]

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Guy,

You might have to delete the database if it does not restart after install.

C:\Program Files\NinjaTrader Version 5\db\ninjatrader.mdb

then restart. You will lose strategies. Again, sorry for this inconvenience.

Ray

[td]

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I have the same problem. I uninstalled the xxxx.6 ver and reinstalled the xxxx.5 and still have the same error message. Using Spke as well. Now what?

[NinjaTrader_Ray]

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Do you mean the same "Invalid Application License" message? If yes then you likely re-installed R6 and not R5. You can verify via Help-->About within NinjaTrader.

[td]

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The version I installed is 5.0.1000.5. Is that the correct one?

[NinjaTrader_Ray]

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Yes, that is correct. So when you try to connect, you get the 'Invalid Application License" error 7 code in your log window?

[td]

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Yes.

[guy]

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td: I got mine to work but I deleted the DB as Ray suggested before even starting the ....5 version. Try and delete (or rename) the DB and then try and start it again.

[NinjaTrader_Ray]

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Please do the following:

Start NT
Via the Tools-->Options, Misc tab, set the support email to [email protected]
Connect to Spike
Once it fails, via the Help-->Mail to Support, send me a mail message.
Via the Tools-->Options, Misc tab, set the support email back to [email protected]

Thanks

[NinjaTrader_Ray]

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Guy,

That works if you get a start up error, he is getting a connect error which is outside of the dbase.

Thanks for helping out!

Ray

[td]

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Been there. Done that. Didn't work. Thanks for the suggestion though.