login failed unable to log in a call to SSPI failed

[BlackWolf]

Anyone have any expertise on how to correct this issue?
login failed unable to log in a call to SSPI failed

[NinjaTrader_RyanL]

Hello BlackWolf,


Thank you for your forum post.


I would like to investigate this error more closely by reviewing your latest log and trace files as well as your config file:

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Ryan L." in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your latest log and trace file:
You will find the log file in the Documents > NinjaTrader 7 > Log folder.

• The log file will be named "log.YYYYMMDD.txt"

You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.

• The trace file will be named "trace.YYYYMMDD.txt"

3.) Your config file:

• You will find your configuration file in the following directory:
• (My) Documents\NinjaTrader 7\config.xml

I look forward to assisting you further.

[NinjaTrader_RyanL]

Hello BlackWolf,


You can troubleshoot this situation initially by removing the account connection from Control Center > Tools > Account Connections...

Highlight your connection and click "Remove"

After removing the connection, you will need to re-create the connection from "Add..."


Please let me know if you are still receiving the error message after re-creating your account connection or otherwise you can send in the diagnostic files to Support [AT] NinjaTrader [DOT] com with "ATTN: Ryan L." in the subject line.

[Mohammed Akram]

Unable to Login SSPI Failed

Anyone have any expertise on how to correct this issue?
login failed unable to log in a call to SSPI failed[/QUOTE]
Kindly reply to ID:- [email protected]

[romanzavod]

Anyone have any expertise on how to correct this issue?
login failed unable to log in a call to SSPI failed

I have had the same issue today but after quick re-install of NT7 my problem was solved...please see the thread here:

http://www.ninjatrader.com/support/forum/showthread.php?t=58126

[NinjaTrader_RyanL]

Hello Mohammed,

In regards to the SSPI connection error on release 14, we have resolved this situation on the majority of clients who were receiving the error.

Please let me know if you are still experiencing the SSPI error and we can schedule a remote support call to resolve:


Send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Ryan L." in the subject line.


In the message, please include the following:
1.) A link to this forum thread.
2.) A good contact number and time (include the time zone) that I can reach you on.

[higher.high]

I see the same issue. I am at 7.0.1000.10. I have removed and recreated the connection.

I presume since this is a common problem that many people are facing you guys have a solution without each of us having to send a log file.

[NinjaTrader_RyanL]

Hello higher.high,


Thank you for your post.


Yes we have a resolution that has been resolving this SSPI connection error successfully without reviewing log and trace files.

Please proceed as per post #6.

[aussiepearson]

I am getting the same error this morning. Any word on a fix other than reinstalling NT7?

[NinjaTrader_RyanL]

Hello aussiepearson,

Thank you for the forum post.


Please proceed as per post #6 in this thread.