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    #1

    support

    Sent some questions to support over 8 hrs ago with no response yet. You do have assistance 24hrs 7 days a week right?
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    #2
    imported post

    Hi,

    We do not have 24/7 support. For our support policy, please take a look at the following:

    http://www.ninjatrader-support.com/support_Overview.htm

    I am responding to the support emails right now and will reply to your note shortly.

    Vince


    Vince B.NinjaTrader Customer Service

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      #3
      imported post

      ok, thanks Vince

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        #4
        imported post

        Vince, I got your email but I can't retrieve your response

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          #5
          imported post

          Actually the one I can't open was from support. I got the one directly from you about the trend bar which I am clear on now.

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            #6
            imported post

            Hi John,



            I just sent you a reply.

            Vince

            PS: please send your questions directly to [email protected]




            Vince B.NinjaTrader Customer Service

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              #7
              imported post

              ok Vince I'll work directly through support, thanks

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