Data Problem

[laocoon]

Hello

In the last few days, I've encountered the same problem at least once a day:
When I try to open a new chart (this morning for example the 6A 09-13), I'm getting the following error message:

Error on loading chart data for 6A 09-13 Globex. Connection to data server is busy or not available right now.

I'm on Zen-Fire.

Please advise

[NinjaTrader_Jason]

Hello laocoon,

The message indicates the historical data server was too busy processing other request so your historical data request could not be processed.

Please wait a few minutes and check if you can reload the historical data by right clicking the chart and select 'Reload All Historical Data'.

If the error remains, please reduce the amount of historical data requested in the charts and try again. Restart NinjaTrader but do not connect to your data feed. Right click in the chart and select 'Data Series'. Reduce the value for 'Days to load'. Once you reduced historical data in all charts, please connect and check if data is loaded.

[Johnash]

Same Problem With Data

Hi
Am experiencing same problem with data. Will follow this thread to see how it works out before I start a new one.

[laocoon]

Thanks for your reply Jason.

Restarting Ninja did the trick, but I find it still a bit odd that this message occurred a few times in the last couple of days as I haven't changed my workspace in a long time and it never occurred before.

Thanks

[NinjaTrader_Jason]

There must have been many data requests from other users when you experienced the error.

[laocoon]

OK, thanks for the clarification Jason.

Have a great day.