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Partner 728x90

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HELP...asap please.live trade on. and disconnected

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  • NinjaTrader_Jason
    replied
    Yes, Zen-Fire informed me the connectivity issues are resolved. Unfortunately they momentarily lost connection to the exchange.

    Leave a comment:


  • peregrine
    replied
    Yes this was ZENfire with DormanLLC...I was lucky to reconnect and squeeze out of my position.

    Leave a comment:


  • NinjaTrader_Jason
    replied
    Hello peregrine,

    Please contact your broker as soon as possible to close your open position. Unfortunately I cannot do this from my end - I do not have access to your account.

    Am I correct you connect to the Zen-Fire broker technology? I received a message from Zen-Fire that there are currently issues with the Zen-Fire connection. I received reports from other Zen-Fire users as well.

    Once there is new information regarding this matter, I will let you know.

    Leave a comment:


  • peregrine
    replied
    Uh...
    so weird.
    I didn't do anything different, and tried reconnecting the same way I had retried a dozen times and it connected.
    I am thinking the BROKER or feed had issues as my net and backup charts were up.
    I was so fortunate I squeezed out without a big loss and got 14ticks positive. so lucky. usually that kind of luck is negative ticks.

    ANY IDEAs on what to pursue next?
    why it did that?

    Leave a comment:


  • peregrine
    replied
    btw I was trading from chart, using what I think is called chart trader

    Leave a comment:


  • peregrine
    started a topic HELP...asap please.live trade on. and disconnected

    HELP...asap please.live trade on. and disconnected

    Hello I have a live countertrend trade on and need help reconnecting.
    This is the first time I've ever been disconnected and can't figure out why atm.

    I attempted to move my SL buy stop to break even and I soon had my price hit but I wasn't exited.
    I saved workspace then tried repeatedly.
    I exited and reloaded.
    Checked FILE>CONNECT> name of my LIVE connection
    nothing.

    any ideas

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