• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Connectivity with TD Ameritrade

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Connectivity with TD Ameritrade

    Hi

    I have just downloaded your platform to try it and have connected to my account at TD Ameritrade. However when I try to load a chart all I get is a "loading data" message. But nothing happens. At the bottom of the ninjatrader window I do get a connected to notice which is green. Please advise.

    Monty

    #2
    Hello,

    Thank you for your note.


    Please use the steps I have provided below to delete your cache:
    • Close NinjaTrader
    • Documents
    • NinjaTrader 7
    • Open the db folder
    • Open the Cache folder and delete all files within this folder
    • Restart NinjaTrader
    If the issue persists can you tell me what instrument you are attempting to load and what time interval chart you have selected.
    Christopher J.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by koganam, Today, 11:50 AM
    0 responses
    0 views
    0 likes
    Last Post koganam
    by koganam
     
    Started by Lancer, Today, 10:39 AM
    1 response
    9 views
    0 likes
    Last Post NinjaTrader_Kate  
    Started by koganam, Today, 10:33 AM
    2 responses
    7 views
    0 likes
    Last Post koganam
    by koganam
     
    Started by FREEN, Today, 10:17 AM
    2 responses
    8 views
    0 likes
    Last Post FREEN
    by FREEN
     
    Started by stoner, Today, 08:38 AM
    4 responses
    15 views
    0 likes
    Last Post stoner
    by stoner
     
    Working...
    X