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NT7+Win8+zen-fire connection problem

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    NT7+Win8+zen-fire connection problem

    Hi all,
    I experienced a common problem on forum as I can see.
    I have zen-fire demo account provided by Mirus. I successfully connect NT7 (latest build) to zen on my 2 (two) Win7 machines. But on my main machine with Win8 installed I constantly get the error "logon failed. Please check your internet connections..." No need to say that connections settings are the same on all my machines.
    I followed by all instructions I’d found on the forum: synced time, double checked user name and password, erased data cash, tried to launch 32 and 64 "NinjaTrader.exe" and so on. Also I several times reinstalled NT7 with the same result.
    Please provide me solution. It will be unpleasant way out of this situation to downgrade to Win7.
    Thank you in advance.
    Last edited by fmvin; 07-31-2013, 11:55 PM.

    #2
    Hello,

    Thank you for your post.

    Please contact me by email at Support AT NinjaTrader DOT com. In the message, please include a link to this forum thread and a copy of today's trace file.

    Trace files are located in the Documents > NinjaTrader 7 > Trace folder. I will need a copy of the 'trace.20130731.txt' file please.
    KyleNinjaTrader Customer Service

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